OUR LOCATION

KUALA LUMPUR
2nd & 3rd Floor ( Globe by Sarah Hughes), 185 Jalan Tuanku Abdul Rahman, 50100 Kuala Lumpur.
Phone: 03-2692.2892

MELAWATI MALL KUALA LUMPUR
Unit L4-28/Unit L4-29/Unit L4-30/, 355 Jalan Bandar Melawati, Taman Melawati, 53100 Kuala Lumpur.
Phone: 03-41611755

SHAH ALAM
G-29-G, Jalan Serai Wangi L 16/L, Seksyen 16, Alam Avenue 2, 40200 Shah Alam, Selangor.
Phone: 03-5523.3383

GIO MALL KUANTAN
Gio Mall, No. A91, Jalan Tun Ismail, Off Jalan Bukit Sekilau, 25000 Kuantan, Pahang.
Phone: 09-5158.058

BANDAR BARU BANGI
No. 45 & 45A, Jalan Medan Pusat 2D, Seksyen 9, Persiaran Bangi, 43650 Bandar Baru Bangi, Selangor.
Phone: 03-8920.9700

GIO MALL KUANTAN
Gio Mall, No. A91, Jalan Tun Ismail, Off Jalan Bukit Sekilau, 25000 Kuantan, Pahang.
Phone: 09-5158.058

TERENGGANU
Lot PT-35366, Dataran Austin, Jalan Austin 3, Wakaf Tembusu, 21300 Kuala Terengganu, Terengganu.
Phone: 09-6621.977

JOHOR
No.12, Jalan Padi Emas 1/7, 81200 Johor Bahru, Johor.
Phone: 07-234.0447

MID VALLEY SOUTHKEY JOHOR
Mid Valley Southkey, F-035, Persiaran Southkey 1, 80150 Johor Bahru, Johor.
Phone: 07-338.4504

KEDAH
Unit No. 3-02A, Aman Central, Lebuhraya Darul Aman, 05100 Alor Setar, Kedah.
Phone: 04-730.8053

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RETURN, EXCHANGE AND REFUND POLICY

1. NO EXCHANGE AND RETURN FOR WRONG SIZES, COLOURS & MATERIALS MADE BY THE CUSTOMER. ALL SALES ARE FINAL.

2. PLEASE READ & UNDERSTAND THE PRODUCT INFORMATION CAREFULLY BEFORE MAKING A PURCHASE. This website contains fabric products which are sold in meters, pairs, mix and match and ready to wear of different materials, sizes, colors and quantities. There is no refund and exchange due in the event of a customer error. ALL SALES ARE FINAL.

3. IF THE ITEMS ARE DAMAGED, please inform us by Whatsapp or E-mail first for a refund or exchange . Then you can return your purchase for up to 5 days from the date of purchase. All return items must be returned in ( Unworn, Unaltered, Unwashed, Unironed condition with all tags attached ). You are responsible for the return shipping amount. No returns will be accepted after 5 days.

The product(s) will be inspected upon receipt. All returns must be in good condition and all original packaging (including invoice) must be in place for refund to be issued. No refund will be issued if the product shows signs of use. Our guarantee does not cover accidental damage or wear of product caused by customer. Once we have received your return at our warehouse, We will credit you in the same manner as your original payment within 30 days of receiving the returned item. Shipping charges are to be borne by the customer.

Please return your purchase to the following address:

Gio Fabrics Sdn. Bhd, 2nd & 3rd Floor (Globe by Sarah Hughes), 185 Jalan Tuanku Abdul Rahman, 50100, Kuala Lumpur, Malaysia.

Gio Fabrics Sdn. Bhd. reserves the right to alter this policy at any time.

We are always here to help, if you have questions regarding the online order, please email to giofabricskl@gmail.com or call or whatsapp our customer service team at 03 2602 2838.

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